At giftseria, we value every customer. Our top priority is making sure the items get delivered to our customers as soon as possible. Normally you will receive your order in 10-30 business days from the date that it is placed.Due to the unique nature of customized gifts, the total production cycle includes the design stage after the order is placed, the production time required for various processes (such as embroidery, heat transfer, embossing, and digital printing), and the shipping time.

Processing Time

1 - Design (1-3 Business Days):
After you place your order, our talented designers will begin crafting your custom items. 

2 - Production (3-7 Business Days):
Most products typically require 3 to 7 Business Days for processing. However, certain items with specialized production methods (like hand-painted products) may take longer.

3 - Shipping (7-20 Business Days or Faster):
Once production is complete, your product will be securely packaged and shipped. Standard shipping typically takes 7 to 20 Business Days.

The Standard of Shipping

Standard Shipping:
Order Price <$59, shipping fee $7.99, shipping time: 7-20 business days
Order Price over $59, Free shipping, shipping time: 7-20 business days

Expedited Shipping:
$16.99 for each order, shipping time: 5-15 business days

Shipping Regions:
United States, Australia, Canada, France, Germany, Italy, Spain, United Kingdom, Ireland, New Zealand, Portugal, Sweden, Switzerland, Denmark, Lithuania, Poland, Japan, Qatar, Saudi Arabia, South Korea, United Arab Emirates

Delivery:
We will send you an email after the order is shipped. You can click "View your order" to view detailed logistics information, or get in contact with us: support@giftseria.com

Shipping Delays:
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and may take longer than the expected date due to invalid address, customs clearance procedures, or other causes.

Please note: If you Have not seen the delivery information when you click the order tracking link, please don’t worry! Sometimes, the package goes from our transfer point to the shipper’s first scan at one of its destinations, there may be 24 hours delay in viewing the tracking progress.